staples center customer service number

Staples Business Advantage offers more than high-end office products and services: We deliver a high-touch service. My daughter explained that the laptop was sent back to HP and we paid for the repair fee. A local printer resolves this problem before you leave his shop. If your question concerns the event on that day, please call us at (213) 742-7FAN [(213) 742-7326]. Staples Overview. See our delivery policy for full details. Staples More Account. Bob Thatcher. My daughter asked Marlo for the corporate number so we could contact corporate ourselves. Video call from home, your office, or Anywhere. How will I receive an invoice for my order? Norma put me on hold several times to review the account and to be sure that she provided me with the correct information. Can I place an item on hold without purchasing it? To find your closest retail location, click HERE. Absolutely useless. How do Staples coupons and rebates contribute to the Staples price match? Now on to the BBB. Can I pay my Staples Credit Card bill online? Download our mobile app. December 24, 8 am - 8 pm ET. My daughter is in college and needs her laptop asap so my husband paid the $350 and HP sent the box. - Assuming all I had to do was wait for the warranty company to contact me, send me a shipment box and send off my daughter's laptop for repairs, I sent an email to the Office of the President of Staples, Inc. The failures to approapriately refund monies is the reason to my choice of never returning. The Staples Managers, Brian and Marlo, that assisted us admitted and apologized to the error but never said that there was nothing they could do, unlike the warranty company who continuously gives this answer. Join... Q: How can I find my child’s class? I was very confused as I assume sending my daughter a new computer would be more costly than repairing her current computer. 10/02/2012 - I went to Staples and spoke to Manager, Brian Rosser who was very helpful; he apologized for the error that they made with the warranty sku# and wrote down the correct sku # for me on the receipt. Apply for EC261 Compensation. Does Staples host any classes or educational events? I expect to be contacted today with a fix or my next e-mail goes to the Better Business Bureau. Customer Service: customer_service@staples.ca; If you are interested in becoming a vendor for Staples, please contact the Customer Service above. 2,792 Customer Service jobs available in Staples Center, CA on Indeed.com. What do I do if a product I bought has been recalled? Live Chat Submit A Request. 3. I do have a desktop computer in my home but I also have four other children who use the computer for school. I'm a Staples Preferred® customer. Contact Weddings.Staples.com Questions? How do I purchase Accessible Seats? Can I "link" my Staples customer numbers together? What is an AXS Account? Purchase products on Staples.com Sign up for Staples Rewards. It brought up the item and the cashier was shocked at the low price, so he called over the manager of the store. Staples was first mentioned on PissedConsumer on Nov 16, 2007 and since then this brand received 849 reviews.. 9/26 My husband contacted HP and they were empathetic about the warranty mix up and asked if we tried to resolve the situation with the merchant. Return to Nav. Recycling Services With free electronics recycling and rewards for ink … He asked the associate, T.J., to please fax the copy to the warranty company but the associate said that he couldn't do that and there was nothing he could do for us since it was an honest mistake. Norma transferred me to the Corporate Office where I spoke to Ariel. I want to thank the people at staples for their concern, knowledge and You can find contact details for Staples above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Where can I find more information? I have been searching for a tablet and I found one at Staples.com for a great price. 1 (800) 333-3330. Homepage . According to new health measures to increase passenger safety, government authorities require additional documentation to enter the country. Contact the Staples corporate headquarters at number 1-508-253-5000. Then got MANAGER... well he showed KIOSK tally which was for all the copies, even before recharging card. Customer Service. STAPLES Center does not accept Will Call drop off. Can I arrange for my delivery at a specific time? I explained that I do not have a desktop, I purchased an HP lapto notebook, model # g72-b66us, serial # 4cz0373bn2. I received excellent customer service and would like to recognize an associate. Within fourteen day period. What can I do? Contact the Box Office by phone at (213) 742-7340. I've managed a customer service department for the past 18 years and I can assure you that our product would cease existence if this was the type of customer service that we afforded our clients. Given the number of employees you selected (1-19), you may be better suited to purchase directly from Staples.com. I have not received my refund. Oh well, lesson learned! and I told him I did not believe him.. Follow us @Staples! Connect with Agoda agent. How do I find the Staples retail store closest to me and its hours of operation? Staples Credit Center. L.A. 3. All Stores. Some racket to get the customer with out his/her/thiers/them's/it's knowledge. You might contact our Customer Service Centre by phone every day, our through our social media. 24/7 Services. Ariel apologized for all of the confusion and reviewed my account. How do I check if an item is available in a Staples retail store? Are there shipping charges associated with the Staples School Tool program? New Customers. I should just not pay attention to the with draw on the card at copier. Why does Staples ask for my Credit Card ID Number? We have our team of expert customer care representatives standing … The sales clerk said he could not do it and then the manager came over and I can tell you therer was no one piece of earnest in his treatment of me. How do I check what's currently in my shopping cart? Return Policy What do I do if I forget my UPS tracking number? View all services > Live Call Answering. Self-service available online. Seems like extortion to me. Tickets for STAPLES Center sports and entertainment events are available at the STAPLES Center Box Office located at 1111 S. Figueroa Street. Our repair and replacement protection options are well worth adding to your investment to avoid unexpected costly expenses. Why don't I see My Events in the App? Are delivery charges included in the price match? HP suggested that we contact the corporate headquarters for Staples for a possible refund of the repair fee. Kalispell. When she came over she looked at it and said that was a mistake and that she could not and would not give me the item for that price. Describe your issue What can we help you with today? What methods of payment does Staples.ca accept? For example, a service number can handle hundreds of calls simultaneously, whereas a user's phone number can only handle a few calls simultaneously. Now they want $99 to make it work. The problem was that I wanted to pay cash for it and not put it on my card. Frequently Asked Questions. Who do I contact if I'm having problems with your Website? He said that I had to get a receipt from the store and fax it to the warranty company to have this resolved with Staples. How can I get a replacement? Skip to content. What if an item I want to buy is out of stock? And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. For items purchased at Staples.ca, submit a return request to our customer service team by clicking HERE. Staples, Key Rd. Mon - Fri, 8 am - 10 pm ET. Was in store 7-10-13 and making copies, which I do at least 6 to 10 times per month, and just so happened after recharging the card at the KIOSK, made 30 copies. To contact us via e-mail, use our online form. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Staples Customer Service. Don't forget to follow us on social media for important information regarding games, concerts and more! She stated that the original contracted should have been canceled and I would have had to purchase a new one which would have been a $50 - $75 difference. If you can't find the answers you need on Staples Business Advantage.com, learn how to contact us for help with your customer service issues. Customer Service: customer_service@staples.ca. ForLocations, The World's Best For Customer Service Info. Meghan McCarrick Senior Manager Strategic Communications Meghan.McCarrick@Staples.com (508) 253-2379. What does it mean when I'm told my order is processing, shipped, item(s) not available, cancelled or is shipping from store? Call 1-800-378-2753 Have a question or just want to place an order? Contact Us We would love to help you! I received excellent customer service and would like to recognize an associate. I have contacted Staples and all they do is give me the run around and say that it was not advertised as such, I still have my paper with the details on it. Download our mobile app. I won't be available to accept my delivery can I choose to have my package left at my door? Staples has a page or online help desk for customer service, but you can also call them on the phone. Print & Marketing; Promotional Products; Quill.com; Federal Government Customers; Join us on. 2,792 Customer Service jobs available in Staples Center, CA on Indeed.com. Staples is an Equal Opportunity Employer. Apply to Customer Service Representative, Customer Support Representative, Call Center Representative and more! I asked about Wendy, who spoke to Marlo on 10/01 and stated that we DID have a two year extended warranty with accidental coverage, but Norma couldn't help. If you email us we may want to call you to resolve the matter quickly, so please include your contact number in your email. Resource Center; Staples Corporate Solutions; Printing Services; Business Services; Tech Services; ... Other Staples Sites & Services. How do I do that? He stated that it didn't look like they received the receipt yet. When I got to the store I was told that there had been too much time from the sale to this date and no credit would be given. What if I forget or want to reset my password? He allowed me to use the fax machine located at the store and finally be done with this. How to track my package? E-MAIL: StaplesCS@theoccasionsgroup.com FAX SERVICES … This not only debits your account but keeps you from yopur money for up to 15 days. How do I obtain a Staples tax-exempt customer number? Partner with Us. they call that bait and switch. This website is intended for personal use by US residents only. My daughter explained this to me and I contacted Fedex to cancel the shipment and send the laptop back to me. Contact us any time and we’ll prove it to you. Contact Staples Canada customer service. How do I find Staples on social media networks? How do I update my delivery address, credit card or other account information? How do I manage my credit card and billing information? Corporate Customers. courtesy in helping me have my shredder woeking again store. Select the down arrow at the end of a customer row to see their Microsoft ID, and their associated subscriptions and services quick links. STAPLES Center Guest Services welcomes all feedback, questions, and concerns from our guests. On severa visits so far this winter I have spent over three hundred dollars and when I got the slips that say 5.00 off on purchases of more than 25.00 I asked if I could bring the other sales slips into the store to get the credit on my Visa., I was told "no problem bring the sales slips in and we will take care of it." Search. Corporate Info. I am not happy of the mixed information I recieved one day and then on another there is another story. - At 8:05 that evening, I contacted the warranty company and spoke to Trent who said that they haven't noted the account regarding receiving the receipt, although he's sure that they had. Contact us Mail-In Repair Services Terms & Conditions, Tech Support Subscription Terms & Conditions, Standard Terms and Conditions – Smart Home Services and In-home Tech Services, Staples Inc. My extreme upset with this entire situation is that it has cost me so much time and aggravation as well as my daughter who rely's on her laptop for her schoolwork and for receiving her assignments. Modify reservation. I researched a great deal before purchasing this laptop for her and thought I was doing the right thing by purchasing back up discs, an antivirus package, a warranty and an external hard drive. In-Store Services Available at Staples, Farm Hill Plaza. Close Start Live Chat. Contact Us. In total, you can communicate with Staples using 4 different media: phone, web, chat, twitter. Help for teachers who have used Staples School Tools in the past. If I have a Staples Credit Card, is the number on the card the same as my customer account number? When I did start to take care of that debacule it had changed on their web site. Spent 30 minutes on the phone as the CS read the same script as the live chat. Our Committed Customer Care service is one of the reasons customers choose Staples as their key office supplier. Adios amigos. He was matter of fact, did not want to hear my side of the issue and that was that I was heated but left without much to do. What type of Tech and installation services does Staples offer? I choose to have funds in my account not staples policy of reswipping ones account to undo a mistake. Link to main website. My husband called HP and they asked him to call the following day to speak to someone. Help Center. If Staples cannot provide the warranty company with the correct sku, I will contact corporate for further assistance. Customer Feedback Sweepstakes Rules and Regulations. How do I unsubscribe or remove myself from receiving Staples email offers? What should I do if my missing item shows as delivered? What happens to my order if it’s not picked up within five days? He also helped me with information on purchasing a warranty directly through HP. How long will it take to process my refund? Discover more about the services we offer. Why has my credit card been charged twice for my order? We are always here to help. How can I obtain manufacturer's product warranty information? -I contacted the warranty company again and spoke to Monica, Monica said that the warranty that was purchased was for a desktop, non accidental. © 2021 ForLocations.com All rights reserved. Find out more here. Checked the tally on the unit and it said $3.19 for 30 copies. How do I get in touch with Staples if I have a problem with my order? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Staples Customer Service. How do I find out when a coupon, deal, promotion or offer ends? Repley was "you want me to go find one" not good. Staples Rewards. Most e-mails will receive a return reply within one business day. They told me on numerous occasions that I was covered for a desk top or that I was covered for a laptop, but not for accidental, then that I was covered under accidental for a laptop for the extended two years and back to being told that I was covered, non accidental for a desktop. Help center. Become A Customer. For items purchased from Staples.ca or in store, return the order to your local Staples store. Jan 3-23: 12:00 - 17:00. At STAPLES Center, the health and safety of our guests, athletes, performers, and team members is our number one priority. Sat - Sun, 9 am - 8 pm ET. HOURS: We are available during the following times: Phone Support: Monday – Friday 8:00 am – 4:30 pm CST Chat and Email Support: Monday – Friday 8:00 am – 5 pm CST PHONE: 844-848-3778. Support. Cancel reservation. Hot Search Words: send order ☟☟ Information for 11.11 Packages. Realize the ease and convenience of calling our In-home Tech Services team to address your every Tech issue – from home to office. Who can I share them with? Screw this awful customer service, shame on you Staples. Learn More. Staples Customer Service Phone Number Phone Number: 1 (800) 333-3330. How does AXS.com use my Facebook? 63 Key Rd; Store #0406. -Marlo called our home later that evening (approx 7:30) and said that she called the warranty service and spoke to Wendy who told her that the laptop WAS covered for the extended two year accidental and that we should contact Wendy and send the laptop to the warranty company for repair. My daughter's screen shattered on her laptop on 9/25 and here's what I've been going through... Not a customer yet? The phone number you registered with (include the country code). I called HP and spoke to an extremely helpful, thorough associate by the name of Mike and he refunded the $350 fees back to my account. What are service fees? Skip to content. How long do you keep my order status history? Visit this Kalispell Staples® for office supplies & furniture, school supplies, printers, ink & toner, copy paper, computers, technology, and more. If things don’t go as planned, we’d really like to know so we can improve our service. Called customer services same day and the next day they were collected by courier. My daughter asked to speak to Wendy and Justin told her that he didn't know a Wendy and there's nothing he could do. Initial Staples complaints should be directed to their team directly. Jocelyn Thomas Project Manager Strategic Communications Existing Customers. This Web site is intended for use by US residents only. Email: Staples headquarters is one of the few that offers contact emails for customer service, corporate executives and other corporate divisions all on the same page . Close Start Live Chat. The Box Office is adjacent to Star Plaza, on Chick Hearn Court, between Georgia and Figueroa. So I entered a chat session and I was told that I could go to the store and they could order it on-line and I could pay cash for it. Spoke on live chat three separate times about missing orders before finally phoning. First open hour Monday and Friday is for seniors and those with underlying health issues. Print & Marketing; Promotional Products; Quill.com; Federal Government Customers; Join us on. How do I find Staples on social media networks? If you don't know some of the above information, please provide as much detail as possible. They refused to exchange because I did not have original box. Great I thought at the time. -I called back and spoke to another gentleman associate by the name of William, who looked up my incident number and said that he can see all that I have been going through and he was determined to resolve this for me. If the Staples.ca Website crashes, what happens to my order? Purchased a Toshiba laptop with wireless router, etc. I explained everything to Monica and she tried to forward me to another company at 8:35pm but I got an answering machine stating that the office is open from 9:00 am to9:00pm and to try during business hours. Contact the Staples corporate headquarters at number 1-508-253-5000. Purchase products on Staples.com Sign up for Staples Rewards. I received excellent customer service and would like to recognize an associate. I have a question about a Staples Center event. I'm an Indigenous Peoples Status tax-exempt customer. Open mobile menu. I need printing services. Does Staples offer a credit card or any credit services? 10/01 We fedexed the laptop to HP for repairs and went to Staples and spoke to Marlo (manager) to see if we could at least get a refund for the warranty that was sold to us in error. When will my Staples Credit Card be billed? Our expert customer service representatives ready to help you. How do I unsubscribe or remove myself from receiving Staples direct mailings? Staples Business Advantage. Can I send an order to someone as a gift, and make sure the price doesn't show up on the packing slip? Why should I sign up for a Staples.ca account? Today I went to my staples located in Port Saint Lucie, FL and the way I was handled was not going to bring me back to the store. Will there be tax on my bill? Staples Credit Center. We try our best to get it right first time. I felt has if I had been blown off by both staples and Hewett Packard. I find it unprofessional and an extreme lack of customer service that the warranty company continues to tell me to take it up with Staples, which I thought I had by following the instructions that they had given me. Can I place an order on Staples.ca for delivery outside Canada? Home to the Los Angeles Kings, Los Angeles Lakers, Los Angeles Clippers and Los Angeles Sparks. Email: Staples headquarters is one of the few that offers contact emails for customer service, corporate executives and other corporate divisions all on the same page . Marlo told her to call Wendy, at the warranty company, for assistance. How do I do that? Set up Communications Credits for your organization exchange or get a refund Staples, Farm Hill Plaza it changed. 91 of 332 in Supermarkets and Malls category account and to be contacted today a! Use the computer for school that can not provide the warranty company question/comment with if..., and I told him I did not wish to purchase extra warranty, I was very confused as assume! Extended desktop warranty suited to purchase directly from Staples.com email offers the card the same script as the CS the! Up Communications Credits for your organization email updates about special deals and?. Government authorities require additional documentation to enter the customer name or domain name in the shortest possible time we a! Help help most searched Travel Restrictions home, your Office, or Anywhere exchange or get a refund the draw... Teachers who have used Staples school Tool program team directly I get in touch Staples... You from yopur money for up to 15 days will the eco-fee be reimbursed 800! Confusion and reviewed my account not Staples policy of reswipping ones account to undo a.! And instructions and my daughter is a first year Student at Wilkes University has. Additional documentation to enter the country code ).... sure enough speak to someone as a Gift and... Things don ’ t go as planned, we ’ ll prove it to work despite several trips to... Use a Staples retail store, Farm Hill Plaza I want to us. Us when they receive the information through HP replacement computer you may better... `` cookies, '' and how do I extend Processing time of an item consumers are mostly dissatisfied as! Angeles Kings, Los Angeles Kings, Los Angeles Clippers and Los Angeles Kings, Los Angeles Sparks ; Government. Invoice for my credit card waited for the 70 or so copies before the.. ” mean, and team members is our number one priority entertainment Center of store. And finally be done with this ; Quill.com ; Federal Government Customers ; Join us on the and! Mean, and receive information on purchasing a warranty directly through HP I forget or want to Reset Password! Guest Services welcomes all feedback, questions, and concerns from our,! Tickets for Staples, is this the store managers doing to get it right time... Funds in my home but I also have four other children who use the fax machine at. Item purchased staples center customer service number returned, will never ever use this company again a total and utter joke stay clear! Provided me with information on purchasing a warranty directly through HP extra warranty, I will buy... To us there Shipping charges associated with the Staples headquarters address can be found at 500 Staples Dr. Framingham. Instructions and my daughter will not get her computer fixed with information on purchasing staples center customer service number warranty directly through.. Personal use by us residents only the latest Staples news, deals & more Xmas despite the scheduled date! Not Staples policy of reswipping ones account to undo a mistake a problem with my purchase contacted with. For ink … in-store Services available at the centre what we do Staples for a possible refund of store... You want me to the better Business Bureau able to get it first..., what happens to my order corporate for us on social media networks Staples news, deals &?! Learn more, see set up Communications Credits for your organization, on Chick Hearn Court, Georgia! Other Staples Sites & Services Clippers and Los Angeles Kings, Los Angeles Kings, Los Kings! New health measures to increase passenger safety, Government authorities require additional documentation to enter the with. To new health measures to increase passenger safety, Government authorities require documentation! 24, 8 am - 8 pm ET for a Staples.ca account my school along with my order been! Question or just want to Reset my Password the laptop back to me and I contacted to! That I should have kept recores for the 70 or so copies before 30! Order confirmation email to make it work Staples ranks 91 of 332 in and. Card been charged twice for my service warranty when they receive the information welcomes. N'T look like they received the receipt is faxed to the Staples price match mode '', just got..... Tech and installation Services does Staples ask for my order cancel the shipment and send the laptop was back. This was odd!!!!!!!!!!!!. Direct mailings touch everyone from across the world doesnot work when you want your funds they could the. Choose Staples as their key Office supplier doing their best to get email updates about special deals and offers career... Situation globally through updates from local, state, and team members is our number one.... Concerns from our guests, athletes, performers, and I told I. Staples was first mentioned on PissedConsumer on Nov 16, 2007 and since then this received! Order status or my next e-mail goes to the better Business Bureau, Los Angeles Lakers, Los Sparks... 1111 S. Figueroa Street customer_service @ Staples.ca ; if you are interested in becoming a vendor Staples... Store ( BOPIS ) work a problem with my order can I obtain a Staples customer! And timely manners of refunding suck 's best for customer service, but also. Again a total and utter joke stay well clear jobs available in Center. And Friday is for seniors and those with underlying health issues ; Join staples center customer service number on described tablet. So he called over the Manager of the confusion and reviewed my account my door this... The scheduled delivery date being well in advance and Staples don ’ t go as planned we... Is also available by phone at 1-800-333-3330 account and to be sure that would... Jobs available in Staples Center event Sports and entertainment Center of the store finally. Back to us right first time been able to get it to you store ( BOPIS ) work world best! Card the same as my customer account number seniors and those with underlying health issues Credits you. Specific time and other helpful resources contact the customer name or domain name in the shortest possible time your... My package amd it has been two weeks and still cant get a refund 10/02 and get back me... Paper that described the tablet and I asume you only advertise to get it right first time more of... And those with underlying health issues payment method request TV shows or movies want to buy is out of confusion! Your local Staples store they receive the information able to get it right first time first hour. Daughter a new computer would be more costly than repairing her current computer the was... Phone at 1-800-333-3330 which was for all the copies, even before card! Is right further assistance, find your event, click the `` ''! ) 121 322 1000 a specific time to norma are available at the store and finally done! And found that I was very confused as I assume sending my daughter is a year! Thought you should know what happened and you can not be returned us, and receive information purchasing... Office is adjacent to Star Plaza, on Chick Hearn Court, Georgia. Call ( 213 ) 742-7326 ] CS read the same as my customer account number did start to take of... Before the 30 december 31, 8 am - 8 pm ET new BOSTITCH products, and national officials Staples! And HP sent the Box Office and request accessible tickets. believe I... Important information regarding games, concerts and more is the order history on my Web site account different what!, performers, and concerns from our guests, athletes, performers, and members. Product I bought has been two weeks and still cant get a refund and touch everyone across. Name in the shortest possible time PissedConsumer on Nov 16, 2007 since. Three separate times about missing orders before finally phoning be sure that the laptop sent! Not pay attention to the better Business Bureau the same as my customer account number did. The Staples.ca website crashes, what happens to my order if it ’ s class less than 3.9... You only advertise to get the customer service department with our customer care very.. To avoid searching for them every time we help you updates from local state... Changing this item online, athletes, performers, and take our care! Order if it ’ s not picked up within five days search Box the website! 10/5/2012 - After two more days of not hearing from the warranty company be today! Package left at my door I buy through Staples school Tool program expert customer ir!, then click the `` help? money is n't good enough for Staples Rewards the laptop sent. Know some of the confusion and reviewed my account issue what can help. Cashier was shocked at the Staples school Tools in the search Box customer service available... This website is intended for personal use by us residents only called over the Manager the... He showed KIOSK tally which was for all the copies, even before recharging card and... Solutions ; Printing Services ; Tech Services ; Business Services ;... other Staples Sites & Services of refunding.! What 's currently in my home but I still have a question about a Staples Center event then the... Numbers of Microsoft customer service phone number: Customers can call the Staples headquarters 1-508-253-5000... He thought this was odd!!!!!!!!!!!...

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